Mindbody vs Glofox - Which Is Best for Fitness Business Owners?


·9 min read

Finding the right fitness business software can be tough - learn how to determine which fitness industry management software is best for your goals.

Fitness business owners are more than just expert coaches and nutrition enthusiasts. When you decide to turn your passion for helping others into a business, you suddenly become the CEO, chief administrator, scheduling assistant - and even the occasional locker room attendant.

Fortunately, there's a variety of current software options available to help you manage your fitness business without losing your mind. Gym and fitness software combines the most integral parts of company management into a single, custom system that enables you to run your entire business from one platform.

But just as there are many parts of your business to manage, there are countless systems and apps out there to choose from. And small businesses need to know that their investment is going toward software that will work on day one - and last past tomorrow.

Ask any fellow fitness business specialists, gym owners, or yoga studio owners, and you'll likely hear two names pop up - Mindbody and Glofox. These two are commonly known as the top competitors in gym management software, offering fitness businesses a suite of tools to keep new customers coming in the door and current clients satisfied.

So, when considering Mindbody vs Glofox, which is better? Are they the best software options to help a fitness business thrive - or are there other group and class management software options that give you even more bang for your buck?

What is Fitness Management Software?

Fitness management software is a comprehensive tool designed to streamline and automate various aspects of running a fitness business.

At its basic, management software helps fitness business owners and managers handle day-to-day operations, such as member management, class scheduling, billing, and reporting, all from a single platform. By centralizing these tasks, gym management software saves time, reduces manual errors, and improves overall efficiency.

Key Features of Fitness Management Software:

  1. Member Management: Fitness management software should allow you to easily manage member profiles, including personal information, membership details, and payment history. It should also enable you to track attendance, manage waivers and forms, and communicate with members through email or SMS.
  2. Class Scheduling: The software should provide a user-friendly interface for creating and managing class schedules. It should allow members to easily view and book classes online while also enabling staff to manage class capacity, waitlists, and cancellations.
  3. Billing and Payment Processing: An essential feature of gym management software is the ability to handle billing and payment processing. It should support various payment methods, such as credit cards, direct debit, and cash, and allow you to set up recurring payments for memberships.
  4. Reporting and Analytics: The software should provide detailed reporting and analytics to help you gain insights into your business performance. It should track key metrics such as revenue, membership growth, class attendance, and member retention, allowing you to make data-driven decisions.
  5. Marketing and Communication: Look for software with built-in marketing and communication tools like email and SMS campaigns to help you engage with your members and promote your services. It should also provide features like automated reminders and follow-ups to reduce no-shows and improve member retention.
  6. Mobile App: A mobile app can greatly enhance the member experience by allowing them to book classes, view schedules, and manage their accounts on the go. It should also provide a platform for members to connect with each other and foster a sense of community.
  7. Integration with Other Tools: Gym management software should integrate with other tools you use, such as accounting software, marketing automation platforms, and fitness tracking devices, to provide a seamless experience for both staff and members.

What Is Mindbody?

Mindbody is a comprehensive, all-in-one software platform designed to help fitness, wellness, and beauty businesses manage and grow their operations. With a large range of features and tools, Mindbody aims to streamline business processes, increase revenue, and improve client experiences.

Top features of Mindbody include:

  • Booking and Scheduling: Easy-to-use scheduling tools for classes and appointments, with real-time updates across all touchpoints.
  • Payments: Seamless payment processing for quick and easy checkouts, paired with powerful reporting.
  • Marketing: Automated marketing tools to save time and keep clients engaged, including customizable templates and automation.
  • Staff Management: Integrated staffing tools to manage scheduling, performance reviews, substitutions, and payroll.
  • Reporting: Detailed, instant access to critical metrics and analytics for data-driven decision-making.
  • Branded App: Custom-designed app for iOS and Android to elevate member experiences.
  • Mindbody Marketplace: Access to over 2.4 million active users searching, booking, and buying fitness and wellness services.
  • Mindbody Integrations: Easy synchronization with third-party tools.
  • Messenger[ai]: Mindbody features a leading AI receptionist tool that helps you connect with clients 24/7.

© Mindbody Website

Mindbody For Your Fitness Business? Pros & Cons

While Mindbody offers an impressive array of high-level features designed to cover all aspects of running a fitness business, it may prove to be too complex and overwhelming for gyms and fitness course companies that are just starting out. The extensive capabilities of Mindbody, such as advanced reporting, AI-powered messaging, and branded app, might be more than what a new business requires.

For those in need of a simplified, user-friendly option that focuses on the essentials, such as scheduling, booking, and payment processing, Mindbody's comprehensive suite of tools may be overkill.

The learning curve associated with implementing and utilizing all of Mindbody's features could be time-consuming and potentially distracting for business owners who need to prioritize getting their operations up and running smoothly. Other software, such as Pembee, can offer the same customer service elements while helping onboard new clients just as fast.

What Is ABC Glofox?

While Mindbody may take up space as part of the largest wellness marketplace, Glofox isn't far behind. Similar to Mindbody, Glofox (also known as ABC Glofox) is a fitness management software built specifically for boutique fitness studios, gyms, and personal trainers. Glofox offers a suite of tools to optimize all aspects of a fitness business - from class bookings and payments to member engagement.

Some of the key features of ABC Glofox include:

  1. Dashboard: A 360º view of your operations and essential tools to successfully run your boutique studio.
  2. Branded Members App: An easy-to-use and intuitive app for your members to schedule classes, manage memberships, and engage with your fitness community.
  3. Customer Insight Reports: Tools to help nurture and retain member relationships.
  4. Integration with Trainerize: Allows customers to offer their members new customized workouts, digital coaching, nutrition, and more.
  5. ABC Glofox Amplify: Streamlines customer communications to accelerate growth with easy-to-use automation that drive revenue by converting leads and retaining members.
  6. Global Availability: Supports fitness studios of all types in over 80 countries.

© Glofox Website

ABC Glofox For Your Fitness Business? Pros & Cons

ABC Glofox is a big software - full of features designed to help small and large fitness businesses, as well as a variety of other class or group based organizations. Unique features such as using your own custom branded app, integration with Trainerize, and client communications with Amplify help separate Glofox from Mindbody in the marketplace.

While ABC Glofox's specialized approach may be ideal for many boutique fitness studios and gyms, it might not be the best fit for businesses with more diverse or complex needs. Larger, multi-faceted fitness companies may require a more expansive set of customization options that ABC Glofox might not provide.

On the other end of the spectrum, fitness businesses with tight budgets may find ABC Glofox's pricing and feature set to be more than they need - and could benefit from exploring a more streamlined solution that gives plenty of group class management without all the bells and whistles.

Mindbody vs Glofox - Pricing Comparison

Mindbody, ABC Glofox, and other gym management software often price their software on a variety of different factors - from the type of use case your business needs to the number of locations and customers you may have on the solution. However, a quick glance at their pricing structures shows that ABC Glofox and Mindbody users can expect the following:

Mindbody: Plans start at $169 per month, with various packages available (Starter, Accelerate, Ultimate, Ultimate Plus). Specific pricing for each package requires getting a quote from Mindbody.

ABC Glofox: Pricing starts at $100 per month and can go up to $190 per month, depending on the package (Basic, Advanced, Premium). Additional fees may apply for various add-ons.

ABC Glofox, Mindbody, and other SaaS options for fitness businesses rely on ongoing subscriptions to keep their systems updated and functioning properly. These monthly fees can add up, especially for businesses with multiple locations and a large customer base. You may do just as well with a fitness class booking software that is less expensive - yet fully operational.

Pembee’s booking solution starts at only $15 per month for a simplified set of features that allow you to start booking classes - and full features come in at only $105 a month.

Remember – you're investing in a long-term solution for your fitness business - so the price may be worthwhile if the features you are looking for in a software equate to more clients over time!

Pembee: The Best Alternative to Mindbody and Glofox?

While Mindbody and Glofox are well-known fitness software solutions, Pembee stands out as a comprehensive and user-friendly alternative, particularly for businesses that focus on group activity bookings. Here's why Pembee could be a better choice:

Tailored for Group Activities

Pembee is specifically designed to cater to the unique needs of businesses that manage group activities. Unlike Mindbody and Glofox, which offer a broad range of features for various types of fitness businesses, Pembee's tools are optimized for the specific requirements of group activity management, ensuring a more streamlined and efficient experience for both business owners and their customers.

Competitive Pricing

One of Pembee's most significant advantages over Mindbody and Glofox is its competitive pricing structure. Pembee's monthly fees start at just $15, compared to Mindbody's starting price of $139 per month.

Pembee offers lower credit card transaction fees, starting from 0.59% plus Stripe fees, while Mindbody charges 3.5% + 15¢ per transaction. These cost savings can make a substantial difference for small and medium-sized businesses, allowing them to allocate more resources to other parts of your business.

Customizable Booking Experience

Pembee provides a highly customizable booking experience, allowing businesses to tailor their booking forms, activity pages, and email communications to their specific needs.

With features like customizable forms, flexible activity pages with pictures and attachments, and personalized email confirmations, Pembee enables businesses to create a booking experience that reflects their unique brand and engages their customers more effectively.

Comprehensive Discount Options

Pembee offers a wide range of discount options, including multi-attendee discounts, multi-session discounts, and discount codes. These features allow businesses to create attractive pricing strategies that encourage customer loyalty and boost sales. In comparison, Mindbody only offers discount codes, while Glofox's discount options are not as comprehensive as Pembee's.

Robust Reporting and Analytics

Pembee provides a user-friendly dashboard with comprehensive reporting and analytics features, enabling businesses to track their performance, understand customer behavior, and make data-driven decisions.

With real-time sales tracking, customizable reports, class sales reports, and monthly revenue reports, Pembee offers valuable insights to help businesses optimize their operations and grow their revenue.

Easy communication with clients

Pembee is designed to streamline your communication with clients. It provides customizable automatic email templates that will be sent to users upon booking. Users can easily log in to the booking portal to access booking history, but you can also use the one-click email function to send any class updates.

Seamless Payment Processing

Pembee integrates seamlessly with Stripe, a leading payment processing platform, ensuring secure and automated payment processing for both businesses and their customers. The platform also allows businesses to manage refunds, track outstanding balances, and accept offline payments, providing a comprehensive payment management solution.

Exceptional Customer Support

Pembee is known for its exceptional customer support, with a dedicated team that is always ready to assist businesses with any questions or issues they may encounter. Whether it is help with setting up the platform, customizing booking forms, or troubleshooting technical problems, Pembee's customer support team is committed to ensuring the success of their clients.

Interested to see how Pembee stacks up against Mindbody in more detail? Check out this detailed review article.

See How Pembee Is Helping Fitness Business Specialists Scale

Pembee is the ideal alternative to Mindbody and Glofox for businesses that specialize in group activities - both in the fitness industry and beyond.

With its tailored features, competitive pricing, customizable booking experience, comprehensive discount options, robust reporting and analytics, seamless payment processing, and exceptional customer support, Pembee offers a compelling value proposition for businesses looking to streamline their operations, engage their customers, and grow their revenue.

By choosing Pembee, group activity businesses can benefit from a powerful, user-friendly platform that is specifically designed to meet their unique needs and help them succeed in today's industry.

Want to learn more? Sign up today to try Pembee yourself - and see why fitness business specialists are choosing Pembee over the top competitors in the market.

Fitness Booking System - Mindbody vs. Glofox