Could Pembee be the Eventbrite alternative you have been looking for?

Welcome to our comprehensive comparison of two leading event management platforms: Pembee and Eventbrite. This comparison is designed for organizations that offer recurring classes and events: Whether you're running afterschool clubs, hosting yoga sessions, planning summer camps, or offering cooking classes, understanding the right tools to manage and scale your operations is crucial. Here, we delve into the features, benefits, and business models of Pembee and Eventbrite to help you make an informed decision that best suits your business needs.

Pembee vs. Eventbrite: Business Models and Target Audiences

Feature Deep-Dive: Tailored Tools for Activities, Classes and Events

Pembee offers a range of features to address the nuances of managing recurring activities, classes and events. These extensive features are designed to reduce administrative workload, enhance customer engagement, and provide powerful insights into business operations. Let's delve into the specifics:

Transparent and Competitive Pricing

Cost-Effective Monthly Plans: Pembee stands out with its transparent and competitive pricing tiers, starting at a low monthly fee. This approach makes it accessible for small to medium-sized businesses that regularly host events, ensuring that the platform's advanced features are within reach without a significant financial commitment.

Lower Transaction Fees: Unlike Eventbrite, which includes a much higher payment processing fee, Pembee offers a much more affordable price with payment processing fees starting from just 0.59%* plus Stripe fees. This pricing model can lead to significant savings for businesses, especially as they scale up their operations and handle a larger volume of transactions.

No Hidden Costs Pembee's straightforward pricing structure means there are no surprises. Every cost from monthly subscriptions to payment processing fees is made clear from the outset, allowing businesses to plan their finances with certainty.

Admin and Automation Benefits

Automated Session Register: Pembee simplifies administration with an easy to use session register that comes with additional features such as paperless attendee check-in and check-outs to streamline the attendance tracking and reporting process. This allows for quick updates to attendee responses and records, logging cash payments, and easy access to print registers for staff use, all of which streamline the on-the-ground management of classes and events.

Automatic Email Confirmations: Each booking on Pembee triggers an automatic email confirmation, sending all essential details to customers. This keeps attendees well-informed and reduces the need for manual follow-ups, ensuring a seamless communication flow.

Clone Existing Activities: The ability to replicate successful events is a boon for businesses. With Pembee, you can clone an existing activity, automatically populating all details, which is a significant time-saver for recurring event management.

Customization and Personalization

Custom Booking Form: Pembee recognizes that every business has unique needs when it comes to attendee engagement and attendee management. Its custom event registration form allows you to collect specific attendee information during the online registration process, from medical conditions to past experience, ensuring that you have all the necessary details for each participant.

Flexible Activity Page: Pembee provides the flexibility to beautify your activity page with images, separate descriptions into distinct sections, create tabs for listing, and upload additional information through attachments, offering a comprehensive and engaging overview of your events.

Custom Event Ticketing Features: Pembee supports multiple ticket types, including single session tickets, bulk purchase tickets or monthly subscription tickets. There are also advanced ticketing features such as booking opening and closing time, individual ticket place limits, to make the ticketing process much smoother.

Personalized Customer Interactions: Customization extends to customer communications as well. Pembee lets you personalize system emails, set your branding with logos, and define your social media profiles, facilitating brand consistency across all attendee engagement touchpoints.

Payment and Financial Management

Competitive Pricing and Payment Options: Pembee's competitive pricing structure is designed for businesses of all sizes. With a low monthly subscription fee and competitive online payment processing fees that scale with your business, Pembee offers a cost-effective solution. Additionally, the integration with Stripe for secure online payments, the ability to process refunds with one click, and the option to track offline payments (such as cash payments) exemplify the platform's flexibility when it comes to manage payments.

Balance Reminder and Financial Tracking: Managing finances is streamlined with features like balance reminders and the ability to track outstanding balances. This ensures that businesses can stay on top of their finances without the need for constant chasing.

Customer and Attendee Engagement

Session Passes: Pembee acknowledges the importance of rewarding loyalty. With session passes, businesses can offer discounted access to a series of classes, encouraging repeat attendance. This feature not only fosters loyalty but also simplifies the purchase process and booking experience for attendees.

Configurable Filters for Easy Navigation: For both customers and administrators, Pembee provides configurable filters to easily locate the desired activities. This user-friendly approach ensures that customers can find and book the classes they’re interested in, while admins can manage events with greater efficiency.

Flexible Add-on Items: Pembee allows selling add-on items during the booking process, enabling businesses to offer a more tailored experience and additional value to their customers. This could range from special equipment rentals to additional learning materials, enhancing the overall service offering.

Discount Rules and Codes: Attracting new customers and incentivizing repeat business is made easier with Pembee's discount rules and codes for more custom pricing options. Whether offering multi-session discounts, sibling discounts, or promotional codes, these tools help businesses tailor their pricing strategies to different customer segments.

Integrated Marketing Tools: With tools like automatic abandoned cart recovery emails, Pembee helps you reconnect with customers who didn't complete the booking process.

Business Insights and Analytics

Intuitive Dashboard: Pembee’s dashboard offers a clear view of your business's performance at a glance. By understanding historical trends, businesses can make informed decisions to improve and grow.

Comprehensive Business Reports: With reports such as activity sales reports, monthly revenue reports, businesses can benefit from real-time sales tracking and reporting.

Conclusion: Choosing the Right Platform for Your Business

When it comes to selecting a platform for managing recurring classes and events, the decision should align with your business's specific needs and goals. Pembee stands out as a specialized tool for businesses that require a robust, yet cost-effective solution for recurring event management, without the need for a consumer-facing discovery platform. Its competitive pricing model, coupled with a comprehensive suite of tools designed to reduce administrative burdens, enhance customer engagement, and provide valuable business insights, makes it a compelling alternative to Eventbrite.

The key differences in pricing, particularly the competitve payment processing fees, position Pembee as a compelling alternative for businesses that are scaling up. Pembee's focus on providing a personalized and customizable experience ensures that businesses can maintain their brand identity and foster long-term customer relationships. By choosing Pembee, businesses can invest more in what truly matters—delivering quality experiences to their customers.

As you consider the future of your event management, weigh the comprehensive benefits that Pembee offers against the broader, marketplace-oriented approach of Eventbrite. If your priority is to manage, grow, and streamline recurring events with a comprehensive event management platform, Pembee might just be the perfect fit for your business.

We are confident that you and your customers will enjoy using Pembee. You can try Pembee for free for 30 days bysigning up here.

*VAT Applies to UK Customers from 1 January 2024