Wandsworth Preparatory School
A close-knit community near Wandsworth Common, fostering confident individuals with a passion for learning through academic excellence and character development.
Visit their website"We have increased our bookings by 20% and reduced our admin time by half. The overwhelming sense of accomplishment when we received the first booking was incredible."
Before Pembee: The Problems
Multiple systems. Scattered bookings. Lost trust.
The Challenges
- •Two separate systems that couldn't provide everything needed in one place
- •Bookings scattered across different platforms
- •External children being booked without notifications
- •Children turning up on the day without proper booking records
In Their Words
"We had two systems and neither one was able to give me what I wanted all in one place. Bookings were all over the place."
"External children were being booked in without notifications or just turning up on the day."
"The biggest negative problem was the potential loss of customers, reputation, and the trust of parents."
"Not being very good with computers. Being solely responsible for the set-up and the upkeep, was a little daunting."
Why we chose Pembee
A colleague uses Pembee at her children's school and spoke very highly of it. Having a tutorial with Jack was immensely helpful. During our trial, we found it so easy to use with all that Jack had shown us that we immediately knew it was exactly what we needed.
The Solution
A smarter, easier way to book for parents on the go. The ability to plan events in advance is a huge benefit that saves time and reduces stress.
Overcoming Challenges
The most difficult part was setting everything up and ensuring that all the details were accurate before going live. I had to rely on my attention to detail and problem-solving skills to make sure everything ran smoothly. Pembee's support and guidance throughout the process made it much easier to overcome these challenges.
The Results
The Numbers
We have increased our bookings by 20% and reduced our admin time by half.
The Relief
My defining moment came when I completed the setup and received the first booking. The overwhelming sense of accomplishment was incredible.
The Future
This success has given us a reliable system that allows me to train staff effectively, enhance team efficiency, and broaden the services we provide.