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Best Swim School Software: 8 Tools Compared and Ranked

Ed Hollinghurst

Published: ·19 min read
Best Swim School Software: 8 Tools Compared and Ranked

Running a swim school means renting pool time by the hour, capping classes at four swimmers, and enrolling families with three kids in three different levels. Every session block brings re-enrollments, missed-lesson makeups, and a waitlist that lives in your inbox.

By hand, that eats your evenings: payments that don't match the roster, a canceled lesson that turns into five emails, a spot left empty because nobody checked the waitlist. Good swim school software fixes most of it, but the tools aren't interchangeable. We compared 8 options and ranked them for independent US swim schools.

Quick comparison: best swim school software at a glance

← Scroll to compare all tools →
Software
Pembee ★ Editor's Pick ★★★★★ 4.9 (23)
Jackrabbit Swim ★★★★☆ 4.5 (224)
iClassPro ★★★★☆ 4.5 (477)
Pike13 ★★★★☆ 4.1 (140)
SimplySwim ★★★★★ 4.8 (17)
Classcard ★★★★★ 4.8 (21)
WellnessLiving ★★★★☆ 4.4 (612)
Amilia SmartRec ★★★★☆ 4.3 (146)
Best for Independent swim schools Budget-conscious swim schools Swim-specific depth Multi-location and franchise schools Swim-only schools Flat-rate pricing at scale Aquatics centers wanting a branded app City, YMCA and community aquatics
Starting price $45/moflat, + 0.59% fee $49/mo1-100 students $139/moper location $139/mobilled annually ~$105/mobilled in AUD (A$159) $99/mounlimited students $69/moStarter plan $99/mo+ $899 setup
Free trial 30-day trial Not specified Not specified ✓ 7 days ✓ 90 days ✓ 7 days Demo-led Not specified
Skills / level tracking Partial ✓ Yes ✓ Yes Partial ✓ Yes ✓ Yes Partial Partial
Self-serve makeups Partial ✓ Yes ✓ Yes Not specified ✓ Yes ✓ Yes Not specified Not specified
Price flat as students grow ✓ Yes ✗ No ✓ Yes ✓ Yes ✗ No ✓ Yes ✓ Yes Partial
Mobile app ✗ No Partial ✓ Yes ✓ Yes ✓ Yes Partial ✓ Yes ✓ Yes

Ratings are Capterra scores and review counts, checked October 2026. Classcard's reviews sit under its former name, Reportcard. Pembee, SimplySwim and Classcard each have fewer than 50 reviews, so treat those scores as a soft signal. "Partial" means the feature exists only on a higher plan, as a paid add-on, through a workaround, or covers only part of what the row describes. "Not specified" means we couldn't confirm it from the vendor's own materials or reviews.

How we ranked these tools

We started from a typical week at an independent swim school: families enrolling into small, level-based classes, recurring tuition, missed lessons that need a makeup, a waitlist for the popular Saturday slots, and one person handling the admin. Then we weighed how much each tool costs as you grow from 100 to 500 swimmers, how fast a non-technical owner can get it running, and what real users say about support.

Ratings, praise and complaints come from public reviews on Capterra, G2 and Trustpilot, not vendor marketing. Pricing comes from each vendor's pricing page where one exists. Swim-specific features like skills tracking and makeup tokens count, but we didn't rank a tool higher for features a small school will rarely use.

1. Pembee - Best Overall for Independent Swim Schools

Pembee family account showing one parent managing bookings for several children
One parent login covers every child, so a family with three swimmers in three levels books and pays in a single checkout.

Pembee is our booking, payments and class management platform for activity providers that run recurring classes, terms, camps and drop-ins. It fits independent and small to mid-size swim schools, especially those mixing group lessons, private lessons and summer camps, or running swim alongside other activities.

Best for: independent swim schools that want enrollment, billing, waitlists and rosters in one simple system at a flat monthly price.

Key features:

  • Recurring classes with term dates and holiday breaks; sell term enrollments, monthly subscriptions, class packs and trial lessons side by side on one booking page
  • Family bookings: parents book several children into different classes in one checkout
  • Custom registration questions (swim ability, medical info) plus health and consent forms
  • Swim level stored on each swimmer's record as a staff-only field: parents can see it but not change it, it shows on the roster, and you can list, email or export everyone at a given level
  • Automatic waitlists that notify the next family and hold the spot for a set time (Premium plan)
  • Attendance rosters on any phone or tablet browser, booking reminders and discount codes
  • Card payments via Stripe, including Apple Pay, Google Pay and Klarna, with automatic payment collection
Pembee attendance roster showing check-in buttons and medical details for each swimmer
The roster fills itself from bookings, with medical notes on hand at the pool deck instead of in a binder.

Pricing: Standard is $45/mo (up to 5 admin users). Premium is $105/mo and adds waitlists, a custom domain, abandoned-cart and trial follow-up emails, account credit and unlimited admins. Annual billing gives you two months free. Online payments carry a 0.59% fee plus Stripe's processing fees, with no setup fee and no per-student pricing. 30-day free trial, no card required. Pricing checked October 2026.

Pembee pricing page showing the Standard plan at $45 per month and the Premium plan at $105 per month with a 30-day free trial
The price is the same at 80 swimmers or 400, so filling another pool slot never bumps you into a new tier.

Pros:

  • Terms, monthly memberships, class packs, privates and camps all sell from one booking page, which suits schools that run more than one format
  • Flat pricing that doesn't climb with student count, and the lowest starting price in this list
  • Capterra reviewers rate customer service 5.0 and repeatedly mention same-day replies
  • Multi-child checkout and custom registration questions cut the back-and-forth with families

Cons:

  • Level tracking is a field you update yourself after an assessment, not a skills checklist: there's no per-skill sign-off, no automatic promotion and no report cards
  • No native mobile app; staff use rosters in a phone or tablet browser, and one Capterra reviewer asked for a staff app
  • Waitlists and account credit (our closest thing to makeup credits) are Premium-only, and there's no dedicated makeup-token workflow
  • A small review base made up mostly of UK customers, and no native accounting integration (Zapier covers the gap)

What users say: Capterra reviewers (4.9 ★, 23 reviews) say it is "incredibly easy to use," "covers everything we need," and has streamlined booking, registration and payments to cut admin time. The niggles are the lack of an app and some fiddliness setting up the register and pricing. With only 23 reviews, treat the score as a soft signal.

Verdict: For most independent swim schools, the daily pain is enrollment, billing, waitlists and family bookings, and that's where Pembee is strongest at a price that doesn't punish growth. Each swimmer's level lives on their record, so a cover instructor sees it on the roster and you can email everyone ready to move up from the same screen. The per-skill checklist stays in your swim lesson plans. If automated skills tracking and report cards are a must, iClassPro or Jackrabbit Swim will fit better.

2. Jackrabbit Swim - Best for Budget-Conscious Swim Schools

Jackrabbit Class families dashboard showing family accounts with balances and accounts receivable charts
Family balances and receivables sit on one dashboard, the same core Jackrabbit Class system the swim edition runs on.

Jackrabbit Swim is the swim edition of Jackrabbit Class, one of the longest-established class management systems for US youth activity centers. It suits small to large swim schools that want a low entry price and strong support, and can live with a dated interface.

Best for: swim schools under 100 students that want skills tracking and makeups at the lowest entry price.

Key features:

  • Student skills and certification tracking
  • Absences and makeups, with simpler makeup requests for families
  • Parent Portal with self check-in
  • Automated recurring billing through Jackrabbit Pay, plus point of sale
  • Staff time clock and business dashboard
  • Jackrabbit Plus branded app for instructors, admins and families (paid tier)
Jackrabbit Swim skills screen showing swim levels marked as started, tested or attained for each swimmer
Skills tracking is built in, with each swimmer marked started, tested or attained per skill, but reviewers say assigning skills and producing PDF progress reports takes more clicks than it should.

Pricing: From $49/mo for 1-100 students, priced by student count at month end: $89 (101-250), $129 (251-500), $169 (501-1,000), $209 (1,001-3,000) and $245 (3,001+). Jackrabbit Plus with the branded app starts at $93/mo plus a one-time $169 setup fee. No contracts on the core plans. We couldn't confirm a free trial, so ask during the demo. Pricing checked October 2026.

Jackrabbit pricing page showing Jackrabbit Class from $49, Jackrabbit Plus from $93 and Enterprise at $245 per month
The $49 headline is the 1-100 student tier. Pricing is set by student count at month end, so at 300 swimmers you're on the $129 tier, more than two and a half times the entry price.

Pros:

  • Capterra reviewers single out support as "absolutely incredible" and willing to go "above and beyond"
  • Skills tracking, makeups, billing, point of sale and staff time clock in one system
  • Cheapest swim-native option for schools under 100 students
  • Actively developed, with buy now, pay later options (Affirm and Klarna) added in 2026

Cons:

  • The interface feels dated; one reviewer calls it an "extremely outdated user interface that makes training very difficult"
  • Skill-progress assignment and PDF progress reports are awkward, and discounts, prorating and receipts take extra work
  • Per-student pricing climbs as you grow, and the branded app costs extra

What users say: Capterra reviewers (4.5 ★, 224 reviews) rate customer service highest (4.6) and ease of use lowest (4.1). The pattern is great people, clunky software.

Verdict: Jackrabbit Swim gives a small school real swim features for $49 a month, and its support is a genuine strength. Expect a learning curve, and check what the bill looks like at your target student count before signing up.

3. iClassPro - Best for Swim-Specific Depth

iClassPro attendance view listing a day of gymnastics, swim and preschool classes
One attendance view covers swim alongside other programs, which suits multi-program facilities.

iClassPro is class management software for gym, cheer, dance and swim programs, with more swim depth than most general tools. It fits mid-size to large and multi-program swim schools with hundreds of swimmers and a strong need for parent self-service.

Best for: established swim schools that want skills evaluations, makeup tokens and a parent app working together.

Key features:

  • Real-time skill evaluations in the staff portal, with branded certificates sent automatically
  • Makeup tokens that parents book themselves
  • Self-serve waitlists in the parent portal
  • Parent portal plus iOS and Android app, with a branded app available as an add-on
  • "Autopilot Billing" for recurring tuition and QuickBooks sync
  • Staff app with geo clock-in and attendance
iClassPro mobile parent portal showing student profiles, payments due and a pro shop
Parents handle payments and bookings from their phone, which takes makeup requests off the front desk.

Pricing: Priced per location per month: Signature $139 and Elite $199 (no commitment), Premium $299 (12-month commitment), and custom Enterprise. Add-ons include a branded app ($499 setup plus $150/mo), Growth Engine ($59/mo), extra Pro Insights seats ($19/mo) and two-way texting at $0.03 per credit. No free trial is listed on the pricing page. Pricing checked October 2026.

iClassPro pricing page showing Signature, Elite and Premium plans at $139, $199 and $299 per month per location
Every plan is charged per location, and a branded app adds $499 setup plus $150 a month on top.

Pros:

  • The most complete swim toolkit here: skills, certificates, makeup tokens and self-serve waitlists
  • Reviewers call it "probably one of the best out there that is specific to our industry"
  • Support is described as "informative and very responsive"
  • The parent portal and app improve the family experience

Cons:

  • A learning curve and cluttered navigation; one reviewer says it "can be kind of confusing at first and cluttered"
  • Per-location pricing plus add-ons adds up quickly
  • Reviewers flag hard-to-search notes and clunky trial-class and punch-pass flows

What users say: Capterra reviewers (4.5 ★, 477 reviews) praise the industry fit and responsive support, and mention the learning curve most often. G2 (4 reviews) and Trustpilot (2 reviews) are too thin to tell you much.

Verdict: If you have several hundred swimmers and skills evaluations plus makeup tokens are central to how you run, iClassPro has the deepest feature set in this list. For a smaller school, you pay three times our Standard plan's price for features you may not use yet.

4. Pike13 - Best for Multi-Location and Franchise Swim Schools

Pike13 client app for British Swim School showing upcoming Shark 1, Swimboree and Tadpole lessons with a Leave button
The client app comes free on every plan. British Swim School runs its family app on Pike13, so parents see upcoming lessons and can leave a class themselves.

Pike13 handles scheduling, billing and client management for class-based businesses and counts swim schools as a core market. It fits established single-site and multi-site swim schools and franchises that want flat pricing with unlimited staff and clients.

Best for: multi-location schools and franchises that want predictable pricing and family accounts.

Key features:

  • Family accounts, with each child's profile under one parent login
  • Skill tracking (launched May 2026): instructors rate from the roster and parents see progress
  • Recurring memberships and automated billing on every plan
  • Free client app on all plans, with a branded app on Premium or as an add-on
  • Payroll, digital waivers, email marketing, SMS reminders and multi-location reporting on higher tiers
Pike13 skill tracking setup form with a skill named Continuous swim for 2 minutes and a pass or fail tracking method
Skill tracking is new as of May 2026. Each skill gets its own tracking method, such as pass or fail, and it comes included only on Premium, as a paid add-on on the lower plans.

Pricing: Essential $139/mo, Advanced $195/mo and Premium $249/mo on annual billing ($159, $225 and $286 month to month). Unlimited staff and clients on every plan. Franchise locations pay an extra per-location fee, and the branded app carries an undisclosed one-time setup fee. 7-day free trial. Pricing checked October 2026.

Pike13 pricing page showing Essential, Advanced and Premium plans at $139, $195 and $249 per month
Annual prices shown; paying month to month adds $20 to $37 a month per plan. Skill assessments appear only in the Premium column.

Pros:

  • Unlimited staff and clients on every plan keep costs predictable as you grow
  • Reviewers call it easy to use and quick to train staff on
  • Flexible scheduling and billing, with a choice of payment processor
  • Integrations with Zapier, Mailchimp, SmartWaiver and MySkillChart

Cons:

  • Reporting is the most common complaint: "Reporting functionality is lousy," says one reviewer
  • Support is mostly email and reviewers describe it as inconsistent
  • Skill tracking is new and costs extra below the Premium plan

What users say: Capterra reviewers (4.1 ★, 140 reviews) like the ease of use, with one calling the support team "first-class and first-rate since day 1," while others struggle to "see exactly what I need" in reports.

Verdict: Pike13 is a solid pick for a growing or multi-site swim business that wants flat pricing and family accounts. Its swim features are still catching up, and the reporting frustrates owners who live in their numbers.

5. SimplySwim - Best for Swim-Only Schools

SimplySwim weekly class schedule showing learn-to-swim classes by level and teacher with a waitlist actions panel
The week view filters by teacher and level, and the waitlist panel flags matches to fill a cancellation. This is the schedule view SimplySwim shows on its own features page.

SimplySwim is cloud software built only for swim schools. It's an Australian company with AUD pricing and a US and Canada phone line, and it fits established, venue-based learn-to-swim schools with several hundred students or more.

Best for: swim-only schools that want a dedicated platform and don't mind an Australian-first vendor.

Key features:

  • Waitlists filterable by day, time, level or teacher
  • Makeup lesson requests through the SimplyPortal parent app
  • Mandatory direct debit, with every enrollment linked to a payment agreement
  • Level progression with skills tracking and certificates
  • Family portal to enroll, pay, and view attendance and progress
  • SMS and email, point of sale, stock, and pool entry and passes
SimplyPortal parent app showing a swimmer's current level and make-ups available
Parents see their child's level and remaining make-ups in the app, which cuts the most common front-desk questions.

Pricing: Priced in AUD only, with no official pricing page. Third-party listings show Sales at A$159/mo (up to 500 active students), Complete at A$202/mo and Elite at A$287/mo (unlimited students), roughly US$105 to US$190 a month at current rates. 90-day free trial. Setup fees and contract terms aren't published. Pricing checked October 2026.

Pros:

  • Every feature is designed around how swim schools run, from levels to pool entry
  • The longest free trial in this list at 90 days
  • Reviewers praise support: "Any problems I've had has been easily rectified"
  • Mandatory direct debit keeps tuition collection consistent

Cons:

  • Setup takes a long time; one reviewer says it is "taking a very very long time to set everything up"
  • Can't separate calendars if you run other sports alongside swim
  • AUD pricing, no published price list, and no confirmed accounting or Zapier integrations

What users say: Capterra reviewers (4.8 ★, 17 reviews) rate features at 4.9 and ease of use at 4.8. With 17 reviews, that's a soft signal.

Verdict: For a large, swim-only school, SimplySwim's focus is a real advantage. For a US school renting pool time, the AUD pricing, long setup and Australian base are worth weighing against more local options.

6. Classcard - Best for Flat-Rate Pricing at Scale

Classcard dashboard showing classes in schedule, students enrolled, attendance and online bookings
Unlimited students and staff on every plan means the bill stays flat as classes fill.

Classcard is all-in-one class and academy management covering scheduling, billing, attendance and progress tracking. It fits multi-program academies, swim included, that want progress tracking and makeups with flat, unlimited-student pricing.

Best for: academies running swim alongside other programs that want unlimited students on a flat plan.

Key features:

  • Student progress tracking, session notes and grade tracking
  • A dedicated makeup workflow to log, book and mark makeups as attended
  • Enrollment caps with automatic waitlist promotion, plus self-join waitlists for families
  • Family accounts with several swimmers under one parent login
  • Recurring billing and installments (Growth plan and up)
  • Free parent portal as a web app, with branded native apps for an extra $249/mo
Classcard register showing the Enroll dropdown with an Enroll as a make-up class option
A make-up is one option in the same enroll menu as a normal booking, so nobody tracks credits on paper. Classcard's demo data is a music class, but the flow is the same for swim.

Pricing: Starter $99/mo, Growth $199/mo, Business $349/mo, and custom Enterprise, with an annual discount. Unlimited staff, students and classes on all plans. Card fees are 2.9% + $0.30 for US cards (3.9% + $0.30 international) and 0.8% for ACH, capped at $5. Month to month. 7-day free trial, no card required. Pricing checked October 2026.

Pros:

  • Flat pricing with unlimited students, staff and classes
  • A proper makeup workflow and automatic waitlist promotion
  • Reviewers call it "a very efficient system for streamlining workflows"
  • Integrates with Xero and Zoho accounting on Growth

Cons:

  • Rigid scheduling: "Once you set the duration of a subject, you cannot schedule lessons of a different duration"
  • Inflexible one-to-one booking hours and weak attendance report exports
  • Recurring billing needs the $199 Growth plan, and a branded app adds $249/mo

What users say: Capterra reviewers (4.8 ★, 21 reviews, listed under its former name Reportcard) praise the automation and support. Most reviewers run tutoring centers rather than swim schools, so the score says less about swim fit.

Verdict: Classcard makes sense for a growing academy that wants makeups and progress tracking without per-student pricing. Swim schools that run 30-minute group lessons alongside 15-minute privates should test the scheduling limits first.

7. WellnessLiving - Best for Aquatics Centers That Want a Branded App

WellnessLiving Belts setup screen showing a judo belt ladder with time and visit conditions for each belt
WellnessLiving's progress feature is Belts: a ladder of levels promoted on attendance or time. You can name the levels whatever you like, but there's no per-skill checklist underneath.

WellnessLiving is a large all-in-one platform for fitness, wellness and studio businesses, with a dedicated swim school vertical. It fits larger or multi-site aquatics and fitness centers that want a branded app and marketing automation.

Best for: aquatics and fitness centers that want a branded client app and lane reservations in one platform.

Key features:

  • Belts: a ladder of progress levels promoted on attendance or time, with promotion criteria parents can see in the portal
  • Family accounts for managing children's bookings
  • Recurring billing, lesson packages and auto-renewals
  • Waitlists and 24/7 online booking
  • Lane, room and equipment reservations
  • Branded iOS and Android client app
WellnessLiving Achieve client app showing a class booking screen with date, location, instructor and a Book and pay button
The Achieve client app is the headline feature, and the main reason larger centers pick it. The white-label version needs the BusinessPro plan.

Pricing: Starter $69/mo, Business $199/mo, BusinessPro $349/mo, and custom Enterprise, with a promotion of 80% off the first two months on Business and BusinessPro. No free trial; sales are demo-led. Setup fees and contract terms aren't published. Pricing checked October 2026.

Pros:

  • Very broad feature set, from belt-style levels to lane reservations and marketing automation
  • A branded client app for families
  • Reviewers say it "becomes second nature" once you learn it
  • Integrates with QuickBooks, Zapier and Reserve with Google

Cons:

  • A steep learning curve: "The learning curve is steep if you're not tech-savvy"
  • Some reviewers say support faded after signing: "the moment we signed on...that support disappeared"
  • Trustpilot reviewers report billing and cancellation disputes, including "an unauthorized $358" charge after canceling
  • Progress tracking is level-only: a swimmer moves up when they hit an attendance or time target or a staff member promotes them, with no per-skill sign-off, certificates or report cards

What users say: Capterra reviewers (4.4 ★, 612 reviews) are broadly positive about the features. Trustpilot is far harsher (2.0 ★, 14 reviews, 79% one-star), mostly about billing and cancellation.

Verdict: For a larger aquatics center with staff to run it, WellnessLiving's breadth and branded app are strong. For a small swim school, it's more system than you need, and the billing complaints are worth reading before you sign. Our WellnessLiving comparison goes into more detail.

8. Amilia SmartRec - Best for City, YMCA and Community Aquatics

Amilia SmartRec activity setup screen organizing a summer youth program by category and subcategory
Programs are organized by category and subcategory, a structure built for rec departments running dozens of activities at once.

Amilia SmartRec is registration and recreation management software for parks and rec departments, YMCAs, JCCs and nonprofits, where swim is one of many activity types. It fits municipal and community aquatics programs and multi-activity facilities, and is a poor fit for small independent schools.

Best for: city, YMCA and community aquatics programs that run swim alongside many other activities.

Key features:

  • Online registration with household accounts
  • Basic skill tracking (create skills and assign them to participants)
  • Waitlists that auto-fill when someone cancels
  • Recurring billing, memberships and point of sale
  • Facility and lane booking, plus staff scheduling by certification
  • Amilia App for staff attendance and family registrations (not branded)
Amilia SmartRec facility reservation screen showing a pool booking at a recreation center
Pool and lane booking lives next to registration, which matters more to a rec center than to a school renting one slot.

Pricing: Standard $99/mo (up to 5,000 active accounts and 10 facilities) plus setup from $899. Advanced $499/mo (10,000 accounts, 20 facilities) plus setup from $2,999. Custom pricing for YMCAs, JCCs and parks and rec. Card payments cost 2.85% + $0.30 plus a 1% service fee. No free trial is listed. Pricing checked October 2026.

Pros:

  • Built for multi-activity community facilities, with facility and lane booking included
  • Reviewers praise responsive staff: "Staff are smart and responsive...The system is easy to navigate"
  • One Capterra reviewer built a whole spring session in under two hours
  • Integrates with QuickBooks Online and Salesforce

Cons:

  • Payment and payout problems: one reviewer says "they froze my account, in the busiest season," and payouts take 7-8 days
  • Hard-to-reach phone support, with one reviewer citing "nearly extortionate additional customer service fees"
  • Setup fees from $899 and stacked payment fees make it expensive for small schools

What users say: Capterra reviewers (4.3 ★, 146 reviews) like the staff and the speed of building sessions. Trustpilot (4.1 ★, 57 reviews) is polarized, with 34% five-star and 23% one-star reviews, mostly over payments.

Verdict: Amilia SmartRec is built for public-sector and community aquatics with many programs and facilities. An independent swim school renting pool time will pay setup fees for capacity it doesn't need.

Choosing the right swim school software

Pembee is our top pick for independent swim schools because it handles the work that eats your week (enrollment, family bookings, billing, waitlists and rosters) at a flat $45 a month that doesn't rise with your student count. Still planning? Our guides to starting a swim school, pricing swim lessons and writing a swim school business plan cover the groundwork. Already open? See how to market a swim school for filling the quieter slots, and swim school insurance for what pools ask to see before they rent you time.

If automated skills tracking and makeup tokens matter more than price, iClassPro and Jackrabbit Swim are the strongest swim-specific runners-up. Multi-site schools should look at Pike13, and community aquatics programs at Amilia SmartRec.